Twitter 101 for Lawyers

October 18, 2019

The recent 2019 “ABA Profile of the Legal Profession” report says that only 25% of lawyers personally use or maintain a presence on Twitter for professional purposes. That same report also states that only 14% of law firms use Twitter (down from a high of 21% in 2016). My business clients – who in my opinion are the greatest sales professionals on the planet – like to use a word…

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FLASHBACK: Baltimore Mayor Does City Walk Through, Complains ‘Whoa, You Can Smell the Rats and Dead Animals’

July 30, 2019

  A video of Baltimore’s former Democrat Mayor Catherine Pugh doing a walk through a dilapidated neighborhood last year has resurfaced amid claims that President Donald Trump’s concern over the state of Charm City’s rat infestation is “racist.” At one point, Mayor Pugh declares that she can “smell the rats.” “What the hell? We should just take all this sh*t down. … Whoa, you can smell the rats. … Whew,…

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What Kind of Traveler Are You?

March 28, 2019

The modern traveler has some pretty different needs from the traveler of the past. Travelers today are mobile-dependent and they expect on-demand, immediate service. Most importantly, they expect a high level of personalization both during their experience at your property and in your communications with them before and after. Things have changed for hoteliers as well. With OTAs consolidating and the sharing economy creeping in, profit margins are shrinking, making…

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8 ways to challenge your mind

March 28, 2019

    A 17 knot north-east breeze is my kind of breeze.  Not to heavy and not too light – just perfect for dinghy racing on Sydney Harbour. When I first moved to Sydney just over 10 years ago, one of the drawcards was the opportunity to learn how to sail.  My husband grew up sailing boats.  He was enrolled in learn-to-sail holiday programs from the age of 8.  I…

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