What Kind of Traveler Are You?

March 28, 2019

The modern traveler has some pretty different needs from the traveler of the past. Travelers today are mobile-dependent and they expect on-demand, immediate service. Most importantly, they expect a high level of personalization both during their experience at your property and in your communications with them before and after. Things have changed for hoteliers as well. With OTAs consolidating and the sharing economy creeping in, profit margins are shrinking, making…


8 ways to challenge your mind

March 28, 2019

    A 17 knot north-east breeze is my kind of breeze.  Not to heavy and not too light – just perfect for dinghy racing on Sydney Harbour. When I first moved to Sydney just over 10 years ago, one of the drawcards was the opportunity to learn how to sail.  My husband grew up sailing boats.  He was enrolled in learn-to-sail holiday programs from the age of 8.  I…


This is your brain on therapy

March 8, 2019

Dr. Dan Metevier is a psychologist from Carlsbad, California. He works with a variety of clients and helps these people feel better about themselves, their lives, and their relationships. You can visit Dan’s website here. So, what really happens to your brain when you go to a therapist? Let’s start from the very beginning (a very good place to start). In the beginning, our brains have a lot of ‘hardware’, estimated at one…


Would You Like to Be My Beloved Assistant?

March 2, 2019

My beloved assistant, Cindy, is retiring after 7 years of top-notch customer support. She’s going to be hard to replace, but as I would advise any of my clients after a relationship ends, I’m staying positive and proactive about moving on. That’s why I’m writing to you. I’m looking for a responsible, dedicated person who combines the warm, patient demeanor of a concierge (to best serve our clients), moderate command…


What the heart wants

February 6, 2019

I am sure that this has happened to you with yarn, and maybe (whether you are a spinner or not) maybe this has happened to you with a fleece. You are minding your own business, living the cheery life of a textile artist, surrounded with all the yarn (and maybe fiber) that you could ever want (or more) and one day, there it is. Yarn, or fleece or fiber or…


Why Partnerships Are Your Secret Weapon to Building Referrals

November 15, 2018

Why Partnerships Are Your Secret Weapon to Building Referrals written by John Jantsch read more at Duct Tape Marketing Generating referrals is the key to securing your business’s long-term success, and it can feel like a pretty massive undertaking. One way to lighten the load and help you to create a more sustainable stream of referrals is to build partnerships. Why go it alone when you could instead join forces…


Freezing Your Eggs Doesn’t Always Work Out

October 8, 2018

Every so often, I receive an application from a woman who wants private coaching who is torn: invest into finding lasting love or freeze her eggs to potentially have children. If she has a finite amount of money, as most of us do, it’s often an either/or. I’m aware of the potential conflict of interest in giving advice in this situation, but my opinion has never wavered: the best thing…


#TechThursday Social Media and Online Reputation Management for Hotels

August 26, 2018

Happy #TechThursday fans and a very Happy Thanksgiving holiday to our American friends! The holiday season is upon us but that doesn’t mean that social media or reputation management news has slowed down one bit. Enjoy this weekly digest of the best digital marketing resources that will help you stay on top of the trends. Everything you wanted to know about user engagement with travel content in one report Twitter…


Hydration and diet are key to staying safe while working in summer heat

August 12, 2018

-Written by Erik Sargent The dog days of summer are officially upon us, as the weather is at season highs around most regions of the country. The rising temperatures affect all of us in one way or another, but they particularly affect people who work labor-related jobs, particularly those spent exerting energy outdoors. Working in the elements provides a whole new list of challenges for workers, and brings an important…


Joy-Anna Duggar Opens Up About Difficult Labor: ‘Having a C-Section Is My Greatest Fear’

July 30, 2018

Joy-Anna (Duggar) Forsyth faced a difficult moment when she found out she needed to have an emergency C-section. “As we get closer to the birth I think there’s a lot of emotions, somewhat nervous. A little scared,” Joy-Anna says in PEOPLE’s exclusive sneak peek at the next season of Counting On. Although she had initially planned on having a home birth, after being in labor for more than 20 hours,…